Responsible gambling

Responsible Gambling Policy
Effective: April 17, 2025

At Kronvexa, we are committed to providing a safe, balanced, and enjoyable environment for all our users. Gambling is meant to be a form of entertainment, and we are dedicated to ensuring it remains fun without causing harm, stress, or financial hardship.


Our Commitment
Responsible gambling is one of the core principles at Kronvexa. We are dedicated to:

  • Preventing underage gambling
  • Offering tools for self-regulation
  • Providing support for those affected by gambling-related issues
  • Encouraging healthy, informed gambling practices

Age Restriction
Kronvexa services are available exclusively to individuals aged 18 or older, or the legal gambling age in your jurisdiction, whichever is greater. We may request age verification and reserve the right to suspend or terminate accounts if underage gambling is suspected.


Understanding the Risks
Gambling carries inherent risks, including the potential for addiction. While it is designed to be a form of entertainment, gambling can become problematic without proper care. Always treat gambling as a recreational activity and never as a way to make money.


Guidelines for Responsible Gambling
To ensure a responsible gambling experience, please follow these practices:

  • Set clear limits on both your spending and time
  • Avoid gambling when you are stressed, upset, or under the influence of alcohol or drugs
  • Take regular breaks
  • Never chase your losses
  • Keep gambling fun and light-hearted

Self-Regulation Tools
Kronvexa offers a variety of tools to help you manage your gambling behavior, including:

  • Deposit limits
  • Session time alerts
  • Self-exclusion options
  • Temporary cooling-off periods

Self-Exclusion
If you feel that gambling is negatively impacting your well-being, we provide self-exclusion options, allowing you to temporarily or permanently restrict access to your account. This gives you the opportunity to reset and regain control.


Recognizing Problem Gambling
Signs of problem gambling may include:

  • Spending more money or time than you intended
  • Hiding or lying about your gambling habits
  • Using gambling as a way to escape emotional distress
  • Feeling guilt, anxiety, or irritability due to gambling

If any of these signs resonate with you or someone close to you, it’s important to seek help.


Seeking Support
You are never alone. If gambling becomes a concern, there are many professional, confidential support resources available, including:

  • BeGambleAware
  • GamCare (UK)
  • National Council on Problem Gambling (US)
  • Gambling Therapy

These services provide free, compassionate support whenever you need it.


Conclusion
At Kronvexa, we pride ourselves on offering a gaming experience where fun and responsibility go hand in hand. Our goal is to ensure your time with us remains enjoyable, safe, and responsible.